After i3 conference #i3rgu

I’ve been informed,  interacted and impacted at i3! I could only attend on Thursday and this morning, but my eyes have been opened to the wide world of Library and Information Research, and some of the characters in this world.

The sessions I attended were

(Because my blood-sugar crashed, I didn’t get to attend the final plenary except to see colleagues Iris Buunk and Hazel Hall win the prize draw.)

I mentioned the social aspects because I think some of the most interesting stories around research came out then. For me, and of course I may be wrong, papers deliver the ‘facts’, conference presentations tell some of the ‘back-story’, and social events can fill in the details. For example, a researcher talked about the major difficulties she experienced when trying to travel to collect data. So now I’m a bit more fore-warned of some possible practical difficulties.

I won’t say which I thought was the best presentation, because that would imply there was a ‘worst’. As far as I’m concerned, anyone who exposes their ‘research-hearts’ to a sea of potential criticism is a winner.

Drs Bhuva Narayan and Bruce Ryan

But I will say which I got the most out of personally: Bhuva Narayan’s presentation on information avoidance amongst diabetics described my personal world. A research blog isn’t the place to rant about my personal experiences of this condition, much as I want to. But I think it is appropriate to note how our careers have included academic/educational publishing before moving into academic research which is close to our respective hearts.

I’m also tempted to wonder whether there is room for research into information misbehaviour, e.g. are there links between information avoidance and other ‘undesirable’ activities?

My other favourite was Graeme Baxter’s presentation on post-truth politics and Scottish citizens’ information behaviour. Graeme showed how people reacted to political statements made by the five major Scottish political parties. Each party published statements intended to advance their positions and/or denigrate other parties, by quoting ‘facts’ without citing references. In fact, Graeme and colleagues had to dig quite deeply to establish sources and hence the veracity of the ‘facts’ they ‘tested’ on their participants.

As a scientist, it’s hopefully second nature to back up facts and statements with either citations showing where these were ‘proved’, or to prove them ourselves from the data we’re presenting – anything else is plagiarism or worse. Not so in political campaigning, it appears. Graeme suggested that political ‘facts’ go on a journey in which ‘original sources become less clear and facts become increasingly reinterpreted’. I guess the moral is an undertone of ‘facts matter’, in that we need to be sure that our facts are facts (i.e. true/correct), and the contexts in which they are they are true, and what they really mean.

For example, Graeme showed a political communication saying that 152,000 college places had been lost. Did that mean that 152,000 people were now being denied the chance of a full degree, thus potentially harming Scotland’s economy and much else? Er, no, it meant that quite a number of short courses and lessons in mostly ‘hobby’ interests were being cut. For me, any loss of educational opportunities isn’t great, but this ‘fact’ wasn’t anywhere near as bad as it appeared. I’d be disappointed if I couldn’t go to an interesting one-off lecture or short course on one of my interests, but it probably wouldn’t be career- or life-threatening. And as my colleague Todd showed, there is a huge amount of educational material on YouTube, for example. (The difficulty there, as he also mentioned, is learning which material offers me the most value, and doesn’t omit the things I really need to learn.)

I’m particularly interested in two things related to Graeme’s presentation. (This doesn’t mean I’m not interested in other aspects!)

  • The first is the extent to which people trust facts coming from government, rather than political parties’ campaigns. Graham cited the white paper on Scottish Independence which was delivered in 2014. Was that an output from a party or from the government or from the ‘neutral’ civil service? (I’m interested because I know a few current and former civil servants who sweated blood to try to ensure that it contained established facts, and clearly differentiated between these and ambitions for the post-independence world. But civil servants are required to serve the government of the day, even if this goes agains their personal views, unless this would involve them in something seriously immoral.)
  • The second is how much people trust information provided by community councils. (Let’s ignore how little people appear to actually access this information. As my colleague Peter Cruickshank points out, it’s entirely possible to take in and act on such information without leaving any obvious signs of engaging with it.) I’d really like to understand what people make of the (digital) information outputs of their community councils. I hope we can soon do some engagement research that probes this.

Final thoughts

image credit: Frances Ryan

Firstly, I’m inspired to do a bit of object-oriented programming around a model cool cat, especially as I’m cited for some reason.

Secondly, I’m sorry I couldn’t attend all the presentations made by my Napier colleagues.

Finally, a huge thank-you to i3 organisers Dr Elizabeth Tait and Professor Peter Reid for organising a great conference. Here’s looking forward to i3 2019!

Stranger in a strange(ly digital) land

Understanding Digital Policy was the title of an unconference I was at this week. (It was at an outpost of the University of Liverpool in central London – hence the title and illustration for this post.)

Although it was billed as covering

  • How is policy shaping the uptake and use of Digital Media and Technologies?
  • How are Digital Media and Technologies shaping policy making and policy implementation?

it went much further than that, into how will and how should policy be shaped, and what research should be done. This was at least in part due to the organiser, Simeon Yates, leading the the ESRC Ways of Being in a Digital Age team, and so being highly influential on research directions.

You can jump straight to my personal reactions if you want, but here’s how the day progressed. Firstly, we found interesting and/or kindred spirits by writing our own ‘about-me’s, looking at each others’ and deciding who we wanted to work with. Continue reading

Food for thought

I enjoy the weekly briefing from the Scottish Community Alliance – 6 interesting and challenging articles about how we can make our society work better, leavened with the occasional salutary tale, and always a lot of potential learning. This week’s briefing is no exception. Here’s some highlights:

 

Enjoy!

Blast from the past

While transcribing interviews for the ILDEM project, I was reminded of one of my MSc courseworks, about Scottish Local Authority websites. It wasn’t perfect but I think my conclusions were based on good evidence. They were

There is marked variation in LA website accessibilities, some having very few accessibility features. It seems no Scottish local government website is ‘perfectly’ accessible while a signicant number do not follow a national standard, the Scottish Navigation List. [1]

Continue reading

Wise words and mega maps

Leah Lockhart, social media advisor and all-round good egg, has been blogging about fears and barriers in public services on LinkedIn. Here are her thoughts on fears people have about being abused online, fears around negotiating online identity, fears digital champions have about inertia generally but especially in hierarchical leadership and finally about fears around BYOD.

Thanks also to ‘Lelil’ for drawing me to Leah’s tale of how to use topical hashtags to draw extra traffic to community council Tweets.

Well worth a read for any CC member (or any other elected member or public servant) involved in digital engagement with their citizens, in my opinion.

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Digital engagement workshops report

We’ve published our report on the autumn digiCC workshops – you can find it on the national website for CCs at http://www.communitycouncils.scot/read-the-report-of-the-digital-engagement-workshops.html and in the library belonging to the KnowledgeHub group for CC members at https://khub.net/documents/10440977/0/2015+digiCC+workshops+report. (You’ll need to join the KnowledgeHub and then the CC members group to access that library.) Continue reading

Fairer Scotland event for CCs: questions answered

The Scottish Government has responded to questions raised by CC members at a fairly recent Fairer Scotland event. Click the thumbnail to download the full PDF.

Fairer Scotland - Community Council Event - Q & A Report - Final

If you have any queries about the responses, it would be best to contact Kristoffer Boesen or Lynn Sharp of the Improvement Service (IS). In the meantime, I’m very pleased to see mentions of the work by Peter Cruickshank and me, specifically

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Displaying my bias!

I’m often engaged by articles on the Scottish Community Alliance fortnightly ‘briefings’. It’s easy to link to individual articles. However, I’ve not found a way to link to the introductions. So I shamelessly reproduce the introduction to the most recent briefing: it ticks all the boxes on my pro-hyperlocal democracy bias. While some community councils may not be ready to play fuller roles just now, that is no reason to not aspire to do more. As Angus Hardie puts it…

Continue reading